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Welcome to Indepthskincare


1 Ownership
1.1 The website store that is is owned by FutecNZ Trading Limited (FTL), New Zealand.
2 Acceptance
2.1 You can only purchase products from the Indepthskincare web store if you have agreed to these terms in the store checkout.
2.2 In accepting these terms of trade, purchasers (and also those who they share acquired products) agree with below terms:
3 Key Points in these terms
3.1 No liability is accepted by Indepthskincare owner (FTL) for any personal problem deemed to be attributed to (or maybe attributed to) using the products by anyone in any country.
3.2 Products deemed faulty when delivered may be refunded or replaced in the first instance. Repeat problems from a single purchaser may result in a no refund given status ongoing to that account (except in exceptional circumstances).
3.3 No specific time for delivery is specified. Indepthskincare will use its best endeavours to deliver in a timely and quality fashion, no matter where, globally, the customer is.
3.4 The point of sale is New Zealand.
3.5 Entry of these products in to some countries may be forbidden, for which the website will normally advise. Where customs may seize goods and they aren’t delivered we will refund product and shipping cost and block future shipments from going there until entry is cleared.
3.6 The prices shown are in New Zealand dollars and if applicable, are tax inclusive.
3.7 Accounts must be registered to a valid working email address that belongs to the customer and can be used for communication with that customer.
3.8 Only one customer account is allowed per person or entity (school, business, sports club, association etc.).  This means that if we find a customer were to have more than one account we reserve the right to close it immediately.
3.9 An account may be suspended for a variety of reasons.  One of the most common reasons for an account being suspended is due to the existence of a duplicate account.
4 Orders
4.1 Some products may be unavailable from time to time. FutecNZ Trading Limited reserves the right to change its Indepthskincare offer at any time without notice.
5 Price and Payment
5.1 Prices stated are New Zealand currency. All prices stated include tax if applicable. Prices may change before or after you order.
5.2 Indepthskincare does not deliver to all countries for varying reasons. Countries this applies to changes with time.
5.3 Payment is by credit card only. Third party card validation is by “PayPal” and “Payment Express”.
5.4 Indepthskincare pays transaction fees for third party card handling and validation that results in funds transfer for goods purchased.
6 Delivery and Risk
6.1 Freight/courier cost is the responsibility of the customer purchasing products and this is added to the purchase price, tax inclusive. Indepthskincare continually try to improve this service and reduce cost to the customer.
6.2 We will deliver to the address given by you. We take no responsibility if you have given incorrect address, purchase stands.
6.3 If we send goods to an address not given by you we will resend the specific order free of charge to the customer to the correct address.
6.4 In the event that the order is stopped by customs there will be delay to the delivery. If the delivery is blocked completely we will refund your purchase and courier cost.
6.5 Not all countries are serviceable by our store. The website will normally advise when this is so. If a shipment is blocked at the border to your country we will refund product and courier and adjust website. Clearance for delivery to the country in question for future shipments may later be attained and we will find a way to best advise effected people.
6.6 The risk of loss and title passes to you on delivery.
6.7 All claims for shortage or damage during delivery must be made to the carrier and Indepthskincare within 10 days of receipt of the goods.
7 Satisfaction Guarantee - Returns and Refunds
7.1 We offer 100% refund of price paid for product that a customer deems as unsatisfactory.  We expect normally a very straight forward process.
7.2 However we reserve the right to 'cap' the refund to 1,2 or 3 products if we determine that a fraudulent or missappropriate claim has been made.
7.3 One refund only will be made to any one customer or email address in the course of their 'customer lifetime' with us except when by electronic correspondence we agree there is valid reason for a claim (such as incorrect variant sent).
7.4 A refund claim must be made within the first 30 days from date of purchase.
7.5 In most cases we will not require return of product that you reject, we are happy for you to give it away to others for them to try.
7.6 Products may not be deemed unsatisfactory due to a change of mind after purchase.
8 Commission / Payment of
8.1 Payments for commission/earnings on any one purchase can only be made 40 days following the date of that purchase.
8.2 A third party "PayPal" will be used for commission payouts worldwide. PayPal will contact you by your given email with instructions how to receive your payment. Indepthskincare will not be held liable for commission not paid on request where incorrect email address has been given by the customer and cannot be made. Customers receiving payments for commission are responsible for the payment of the associated transaction fee (of PayPal). Commission payment is seperate from and is not by the same method as product refunds, which are credited to the credit/debit card that was used for the original transaction.
8.3 Customers must legally be able to work in the respective country in order to claim commission.  Minors must trade via parent/caregiver until they are legally allowed to work.
8.4 Commission owed to customers due to a sale in their 'chain' expires after 1 year of that sale and we will endeavour to advise you of this date.
8.5 Commission from a sale is only payable to a single person or entity once. A customer cannot link accounts in an attempt to gain commission multiple times.
8.6 Payable commission on accounts will become void if fraud is suspected. We will reasonably substantiate all claims of suspected fraud.
9 Product Use Liability Waiver
9.1 Purchasers and any user of the Indepthskincare range of skincare products, or any person using the products by borrowing, incidental use or use by any means, any products sold via website do waive all or any legal claim against the host company (FutecNZ Trading Limited - New Zealand) for any minor or major ill effect or loss of any kind that is either perceived or proven to be linked in any way with products acquired from the site.
10 Privacy Policy key points
10.1 Indepthskincare will not rent or sell collected personal information to any third party. All information provided is for business conducted on this website;
10.2 No credit card or banking information is handled or stored at this website. All transactions pass via a third party supplier either; “PayPal” or “Payment Express”.
10.3 When information on commission owing is provided, names and personal details will be omitted from the information. Commission due from the different levels will outlined but no private detail given.
10.4 Disclosure of personal information will never be provided to any third party without consent of the owner of that information.
11 Personal Information Storage and Editing
11.1 You acknowledge and accept that:
11.1.1 Personal information is held in secure data servers by FutecNZ Trading Limited, New Zealand at the website host for
11.1.2 Where information can be readily retrieved and you will have access to it, the right to request correction, deletion and the right to be notified of action taken in response to any such request, subject to payment of any reasonable charge if one applies.
11.2 Indepthskincare will take reasonable technical and organisational precautions to prevent loss, misuse or alteration of your personal information, which includes storing all the personal information you provide on its secure servers, and protecting information relating to electronic transactions entered into via the Website by encryption technology.
11.3 You understand that even the most secure sites can have security breached by determined people. Indepthskincare (FTL) cannot be held legally responsible if data is lost to determined and technologically advanced “hacking” - by any or all customers that this may effect but will do all reasonable steps to protect this information securely and prevent such an unlikely occurrence.
11.4 In the unlikely event that the Indepthskincare business is sold the information pertaining to the business that is stored will be included in the sale but only for the purpose of ongoing business of the web store.
12 Intellectual Property
12.1 All content included on the Website (including compilation of, and software used on, this Website), such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of FutecNZ Trading Limited or its content and software suppliers, and protected by New Zealand and International copyright laws.
12.2 No part of the Website or the Intellectual Property in any products provided by FutecNZ Trading Limited may be distributed or copied for any commercial purpose, nor incorporated in any other work or publication whether in hard copy, electronic or any other form. Intellectual Property includes the design of, and all content appearing on the Website, trade marks (including logos), domain names, copyright, registered designs, patents, rights in computer software, databases and lists, confidential information, know-how and trade secrets and manuals, whether registered or unregistered and whether such rights are capable of registration.
12.3 All Intellectual Property contained in the products provided pursuant to the Terms by FutecNZ Trading Limited (including any improvements, addition, modification or revisions of the same) is owned by FutecNZ Trading Limited.
13 Disputes
13.1 Any disputes relating in any way to your visit to the Website or to products sold or distributed by FutecNZ Trading Limited through the Website will be governed by the law of New Zealand, and you agree to submit to the exclusive jurisdiction and venue of the Courts of New Zealand.
14 Compliance
14.1 You agree to, at all times, comply fully with all relevant laws, ordinances, rules, regulations and orders of all relevant regulatory bodies in the country in which you reside in relation to all transactions made by you on the Website and in relation to any of the information, products made available to you by FutecNZ Trading Limited.
15 Amendments
15.1 FutecNZ Trading Limited reserves the right to amend the Terms from time to time, without notice to you by posting amended Terms on the Website. By continuing your access to or your use of the Website or products acquired from after such amendment, you are deemed to have agreed to the amended terms.
16 No Waiver
16.1 Failure by FutecNZ Trading Limited to enforce any of the terms and conditions contained in the Terms will not be deemed to be a waiver of any of the rights or obligations it has under the Terms.
17 Severability
17.1 If any provision of the Terms is declared or adjudged to be invalid, void or unenforceable, such provision will be severable and deemed deleted from this agreement and will not affect the validity, existence, legality or enforceability of the remaining provisions.
18 Communication
18.1 When you visit the Website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
18.2 When you sign up and open a user account on this website, you by default agree to be periodically contacted by the indepthskincare marketing and/or website admin service team via email to update and communicate any special deals, promotions or product service updates or information as deemed appropriate by FutecNZ Trading Limited - trading as indepthskincare. You have the right to unsubscribe from product promotions emails however product information updates are mandatory and required to ensure compliance with respective market authorities and delivery of any important or high interest product and/or company and/or market updates. All communications and frequency are at the discretion of the website administrators - indepthskincare.